Our Service Guarantees

Diagnosed in 7 days or it's free! We guarantee to diagnose your machine within one week or your estimate is free.

30 Day labor Guarantee. If you have the same software problem, within 30 days of your repair, we'll diagnose and fix it with no additional labor fees.

90 Day Parts and Labor Guarantee. If your repair involves Apple replacement parts, both the parts and the labor are guaranteed for 90 days from the date of the repair.

Service is first come first served. Diagnoses are usually within 48 hours. Exceptions are as follows:

• All customers who purchase computers from us are given a Priority Service card, which moves their service job ahead of all other non-priority service repairs and guarantees a diagnoses within 2 business days

• In some special cases, when we feel we can accommodate the work and the customer has an urgent request, the service department may allow a Rush Order. An approved Rush Order puts the machine on the bench "next" for immediate diagnosis. It does not guarantee a completion date.

Free delivery for sales inside local area over $1000

Free shipping on items over $100 and less than 20 lbs

Color Laser Print $1/ page

Estimate $30

On-site Repair* $60/ hour (1/3 hr min)

Shop Rate $80/ hour

Overtime Labor $120/ hour (After 5pm, weekends and Holidays)

All estimate charges go towards repair costs.

* Trip charge applies.

Computer training* $30 /hour

Computer Installation* $20 per CPU

On-Site Computer Cleaning* $15 per CPU / $20 per printer

File Recovery $80/ hour.

File Transfer $5/file or $60/ hour (whichever is less expensive–1/3 hr min)

Database & Template Design $50/ hour

* Trip charge applies.